PlayBook - Product Management, Decentralized Coins/Networks, NFT'S & innovation
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Want to know what the future holds? Want to know what the next thing after using and understanding Customer Experience? Society 5.0! Society 5.0 is characterized by problem solving and value creation, diversity, decentralization, resilience, and sustainability and environmental harmony. The aim is to bring about a society where anyone can create value anytime, anywhere, in security and harmony with nature, and free from various constraints that currently exist.
The latest report:
http://www.keidanren.or.jp/en/policy/2018/095_booklet.pdf
for the full documentation:
http://www.keidanren.or.jp/en/policy/2018/095.html
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Source: Keidanren – japan business federation
Empathy Mapping: The First Step in Design Thinking. A great article that helps you understand your users.
https://www.nngroup.com/articles/empathy-mapping/
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#product #productmanagers #cx #ux #userflows #inspiration #AI #playbook #customerexperience #growth

Source: NNGroup
Product owner vs product manager! Is there a difference between roles? How they work together? What do you think? And how does it work in your company?
https://learn.g2.com/product-owner-vs-product-manager
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#product #productmanagers #cx #ux #userflows #inspiration #AI #playbook #customerexperience #growth

Source: G2 learning hub
Google’s HEART Framework. Want to know how to use it? Want to know what it can be used for? + bonus a free download tool kit. Thank you Adar Dabush Ivanchenko!
https://www.dtelepathy.com/ux-metrics/#intro
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#product #productmanagers #cx #ux #userflows #inspiration #AI #playbook #customerexperience #growth

Source: https://www.dtelepathy.com/
new! now were on WhatsApp & Telegram with our cool stickers! soon we will add more! we made some cool stickers for you! some CX, UX, Porduct stickers to share with your team! you have an idea for a sticker? add the request in the comment section!
PlayBook - Product Management, Decentralized Coins/Networks, NFT'S & innovation pinned «​new! now were on WhatsApp & Telegram with our cool stickers! soon we will add more! we made some cool stickers for you! some CX, UX, Porduct stickers to share with your team! you have an idea for a sticker? add the request in the comment section!»
Information architecture (IA) is how your users gather information from your product. A great article that teaches you:
• What is information architecture?
• Why is information architecture important?
• The 8 principles of information architecture
• How to get started with information architecture

https://www.invisionapp.com/inside-design/information-architecture/
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#product #productmanagers #cx #ux #userflows #inspiration #AI #playbook #customerexperience #growth

Source: Invisionapp Blog
Post on a personal note: accessibility (AA) or (AAA)?
Pre-Question - Would you launch your product knowing that 20-30% of the target audience you are targeting will not use the product?
The correct answer is no!
So, in that case, why work hard in adjusting your products to a minimum standard for accessibility (AA)? I was going to write a different post today but… I went out with my wife for a dinner party to celebrate life. We went to a restaurant called “Na Laga’at” (in English - BlackOut).
The restaurant is a unique restaurant and there are only 14 around the world. The guiding principle of the restaurant is that the entire restaurant is dark. But not just dark. Total darkness. No light at all. From the moment we entered, I didn't see my wife even though I knew she was next to me. The waiters are all blind. For one meal, you completely eliminate your sense of sight. Suddenly you can only begin to imagine what it's like to be blind. The waiters lead you to the table, teach you to understand where the knife is, where the fork is, and suddenly you have to figure out how to eat an entire meal. The meal was Full of insights that every development I led, every product I managed, whether it was due to budget or time constraints, I always met the minimum accessibility requirements (AA). With all the successes of my products, now I understand all my failures. I understand that I could make other people's lives much easier, richer and fuller if I only gave a few extra hours of development and two more planning hours. For CEO's, I could say a very simple thing - 20-30% of customers Don't even consider using your product. One can expect revenue growth with the right adjustments.
I’m attaching a link here to the restaurant’s site. If there is one in your area - go experience it and tell us how it was for you.
https://nalagaat.org.il/en/blackout/
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Storytelling part 2. Your product is great but in order to put it out there' in the front you need a great content. Nowadays every body have a blog' so how you make your content shine? New York Times Create their own translation of "sponsored content".
https://www.nytimes.com/paidpost/allbirds/the-view-from-above.html
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Source: New York Times Brand Studio
Designing Meaningful Human Experiences
Kate O’Neill, the founder of KO Insights, considers the question: How can humanity prepare for an increasingly machine, tech and data-driven future? Click here to see the keynote presentation!

https://player.vimeo.com/video/370298989

don't have time to watch it? read here the presentation bullets

https://www.mindtheproduct.com/designing-meaningful-human-…/

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#product #productmanagers #cx #ux #userflows #inspiration #AI #playbook #customerexperience #growth

Source: mind the product
Channel name was changed to «PlayBook - product management»
Channel name was changed to «PlayBook - product management, Customer experience & innovation»
our facebook page - 1k followers! In 5 months! How cool is that? Those are our top 5 posts that reached thousands of people because of your sharing and caring. Tell us what interests you the most… and remember, don’t like us – just follow & share us! Let the knowledge grow!
With more than 14k reach – scram- ban!
https://www.facebook.com/pmuxinnovation/posts/652316675281667
With more than 13K reach – the nudge theory!
https://www.facebook.com/pmuxinnovation/posts/651887071991294
With more than 7K reach – google wants to help you to organize your data
https://www.facebook.com/pmuxinnovation/posts/664337834079551
With more than 6K reach - 5 things product managers should be testing
https://www.facebook.com/pmuxinnovation/posts/688034458376555
With more than 6K reach – GV (google venture) guide of UX
https://www.facebook.com/pmuxinnovation/posts/718026978710636

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#product #productmanagers #cx #ux #userflows #inspiration #AI #playbook #customerexperience #growth
What do you know about Product-Led Growth? And how you use the Product-Led Growth as a go-to-market strategy? Now you can learn all about it and more – say thank you to Tamara Belcher for sharing! 10X Tamara!

https://www.productled.org/

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Source: productled.org
Everybody talks about OKR! What is OKR and how do you set the right objectives for your product? A must-see video!

https://www.youtube.com/watch?v=HiQ3Ofcmo50

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#product #productmanagers #cx #ux #userflows #inspiration #AI #playbook #customerexperience #growth

Source: MIT Sloan management review