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🚀 To kick off our Humans of CX series, we’re spotlighting Wenceslao Unzueta from West Telco, who leveraged Zoom to streamline customer communications, enabling him to go above and beyond for his clients.

💬 “I have lived many experiences with clients, from servicing a client during working hours, even if I had to wake at 4 in the morning, to studying new languages.” -Webceslao Unzueta, Customer Experience, West Telco

Want invaluable insights into how Zoom CX is revolutionizing the contact center? RSVP to #Zoomtopia and catch the CX spotlight, "AI and the Future of Customer Experience," on October 9 👉 https://t.co/iBtK3mp4jz

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From fragmented systems to streamlined workflows and elevated customer experiences, see how Viewrail transformed its operations with Zoom’s all-in-one communications and cloud contact center platform ➡️ https://t.co/HbhtdbSl3s

By deploying Zoom Workplace, Zoom Contact Center, Zoom Virtual Agent, and Zoom Revenue Accelerator with Zoom AI Companion built-in, Viewrail transformed their operations:

✅ Nearly $200,000 revenue generated
✅Faster, more reliable, results with a personal touch
✅ Real-time, enhanced internal collaboration
✅ More efficient sales managers and reps resulting in faster sales

💬 “Zoom came in as that one unified platform. Whether through video, phone, or text, my reps could now talk to customers faster in a single platform. It’s like somebody had lifted a weight off of everyone.” -Colin Johnson, CRM lead, Viewrail

#Zoomtopia