A comprehensive resource set, clearly presented in one book
Whether you work in a corporation, a government, an SME or a start-up, this book contains everything you need to improve – or revolutionize – the products and services you offer.
#cx #servicedesign #product
https://buff.ly/2XVDwqV
Whether you work in a corporation, a government, an SME or a start-up, this book contains everything you need to improve – or revolutionize – the products and services you offer.
#cx #servicedesign #product
https://buff.ly/2XVDwqV
Thisisservicedesigndoing
This is Service Design Doing — Book / School / Methods
Learn how to embed service design thinking in your organization, and change the way your teams work. Benefit from the collected knowledge in the book or book an executive school. Make use of 54 free method descriptions, directly available for download.