There is an area which I regard as being fundamentally dubious, which big companies do and should have learned not to do. This is the business of making things very easy to subscribe to and almost impossible to cancel.

The reason I think they should stop doing this is because it is damaging to the economy as a whole. So many consumers have now been once bitten, twice shy, through a subscription to something. I think I was still paying for something like Club Penguin when my children were in the sixth form.

These practices need to stop because they are eroding trust in the whole system of subscription. Someone should have done something about this years ago, not just because it is unfair to the consumer, but because it is damaging to businesses as a whole.

There are some services you can only sell through subscriptions. When 50% of consumers basically reach a point where they say, "I'm no longer subscribing to anything ever again," it makes it impossible to start a streaming service or anything of that kind. That's fundamentally anti-competitive and not even in the best business interest, never mind anybody else's.

Привет! Мы знаем о некоторых проблемах с загрузкой видео с YouTube. Так как мы уже получаем много сообщений об этой проблеме, просим вас не отправлять новые отчёты — проблема одна, мы о ней в курсе, и, к сожалению, дополнительные сообщения (хоть и с хорошими намерениями) только увеличивают объём работы. Спасибо за понимание.