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Join us on June 24 for #ZoomCXSummit, a free virtual event designed to help you explore how CX teams bridge the gap between AI vision and execution to achieve measurable results. RSVP 📅 👉 https://t.co/EW5yWxwuJ1
Here’s what’s in store ⬇️
🔹 Insights from CX thought leaders
🔹 New research from @MorningConsult
🔹 A live demo of Zoom’s end-to-end AI capabilities in action
🔹 Real stories from Zoom CX customers
➕ Plus much more!
Join us on June 24 for #ZoomCXSummit, a free virtual event designed to help you explore how CX teams bridge the gap between AI vision and execution to achieve measurable results. RSVP 📅 👉 https://t.co/EW5yWxwuJ1
Here’s what’s in store ⬇️
🔹 Insights from CX thought leaders
🔹 New research from @MorningConsult
🔹 A live demo of Zoom’s end-to-end AI capabilities in action
🔹 Real stories from Zoom CX customers
➕ Plus much more!
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List '1397930001362657281' on X/Twitter
Turning customers into superfans? Our #ZoomCXSummit (AMER) keynote speaker has the playbook ✅
@BrittanyHodak, author of "Creating Superfans," will reveal how top brands use AI to create personal, intentional experiences that build real loyalty—while avoiding the common CX pitfalls that can break the customer experience ✨
Don’t miss your chance to learn from one of the sharpest minds in CX.
📆 June 24
⏰ 9:10am PDT / 12:10pm EDT
Turning customers into superfans? Our #ZoomCXSummit (AMER) keynote speaker has the playbook ✅
@BrittanyHodak, author of "Creating Superfans," will reveal how top brands use AI to create personal, intentional experiences that build real loyalty—while avoiding the common CX pitfalls that can break the customer experience ✨
Don’t miss your chance to learn from one of the sharpest minds in CX.
📆 June 24
⏰ 9:10am PDT / 12:10pm EDT
App Notizie
Video
List '1397930001362657281' on X/Twitter
3 breakout sessions. 1 powerful CX event. Ready to meet the speakers for #ZoomCXSummit (AMER)? 🙌
We've got a can't-miss line-up featuring new Morning Consult research, a front-row seat to Zoom CX in action, and real stories from CX leaders ⭐ ⤵️
1️⃣ The AI-CX Disconnect: What Customers Really Want
Get exclusive insights from Joe Mandrino as he shares new @MorningConsult research revealing the CX gap between what businesses think customers want and what they actually do. (Hint: personalization matters)
2️⃣ From Friction to Flow: Demo of Zoom CX AI-first capabilities
Fewer handoffs. Faster resolutions. Happier customers. See our AI-first CX platform in action in this live demo with Mandy Yeung Garby and Rick Arps.
3️⃣ CX Leaders Unfiltered: Real Stories of AI Driven Transformation
No fluff. Just a candid discussion with Zoom CX customers Jonathan Hypes, Paula Morton, and Max Malloy as they share real-world stories of implementing AI in their contact centers.
🗓️ June 24 @ 9:00am PDT / 12:00pm EDT
3 breakout sessions. 1 powerful CX event. Ready to meet the speakers for #ZoomCXSummit (AMER)? 🙌
We've got a can't-miss line-up featuring new Morning Consult research, a front-row seat to Zoom CX in action, and real stories from CX leaders ⭐ ⤵️
1️⃣ The AI-CX Disconnect: What Customers Really Want
Get exclusive insights from Joe Mandrino as he shares new @MorningConsult research revealing the CX gap between what businesses think customers want and what they actually do. (Hint: personalization matters)
2️⃣ From Friction to Flow: Demo of Zoom CX AI-first capabilities
Fewer handoffs. Faster resolutions. Happier customers. See our AI-first CX platform in action in this live demo with Mandy Yeung Garby and Rick Arps.
3️⃣ CX Leaders Unfiltered: Real Stories of AI Driven Transformation
No fluff. Just a candid discussion with Zoom CX customers Jonathan Hypes, Paula Morton, and Max Malloy as they share real-world stories of implementing AI in their contact centers.
🗓️ June 24 @ 9:00am PDT / 12:00pm EDT
App Notizie
Video
List '1397930001362657281' on X/Twitter
Zoom CX Summit (AMER) kicks off tomorrow!
Here's your opportunity to:
💡 Gain insights from top CX thought leaders on how AI is driving success for agents and customers
🗣️ Learn from real-world experiences shared by Zoom CX customers
✨ See a live demo showcasing Zoom’s end-to-end CX and AI capabilities
🔍 Discover what’s next in CX innovation
#ZoomCXSummit
Zoom CX Summit (AMER) kicks off tomorrow!
Here's your opportunity to:
💡 Gain insights from top CX thought leaders on how AI is driving success for agents and customers
🗣️ Learn from real-world experiences shared by Zoom CX customers
✨ See a live demo showcasing Zoom’s end-to-end CX and AI capabilities
🔍 Discover what’s next in CX innovation
#ZoomCXSummit
App Notizie
Photo
List '1397930001362657281' on X/Twitter
Customer experience without a plan? Expect CX that falls flat and a fast-moving market that leaves you behind 👇
At our #ZoomCXSummit, we tackled this head-on. Industry experts and CX leaders shared how to move from AI ambition to real outcomes with the right frameworks, data, and alignment in place.
Here are some of the highlights ⤵️
✅ @BrittanyHodak's SUPER Model: A proven approach to turning everyday customers into loyal superfans by combining human empathy with AI-driven personalization
✅ New insights from @MorningConsult's Zoom-commissioned global research: 90% of customers value fast, accurate resolution above all else and AI plays a critical role
✅ Real stories from Zoom CX customers: Jonathan Hypes, Paula Morton, and Max Malloy share how they’ve implemented AI in their contact centers and the impact it's had
Click the link in this thread to see the full blog! 🔗
Customer experience without a plan? Expect CX that falls flat and a fast-moving market that leaves you behind 👇
At our #ZoomCXSummit, we tackled this head-on. Industry experts and CX leaders shared how to move from AI ambition to real outcomes with the right frameworks, data, and alignment in place.
Here are some of the highlights ⤵️
✅ @BrittanyHodak's SUPER Model: A proven approach to turning everyday customers into loyal superfans by combining human empathy with AI-driven personalization
✅ New insights from @MorningConsult's Zoom-commissioned global research: 90% of customers value fast, accurate resolution above all else and AI plays a critical role
✅ Real stories from Zoom CX customers: Jonathan Hypes, Paula Morton, and Max Malloy share how they’ve implemented AI in their contact centers and the impact it's had
Click the link in this thread to see the full blog! 🔗