Dear Community,

We're experiencing delays in processing Support inquiries due to increased requests.

The team is aware of delayed cashback rewards for our Visa Cards, and delayed in-app crypto purchases. Please wait up to 48 hours for transactions to settle before reaching out to us.

ℹ If you're writing to Support, keep your communication in one message. Do not initiate multiple conversations, as this increases the delay in response time.

Our teams are doing their best to respond as soon as possible and are working to make our infrastructure resistant to traffic peaks 💪

⚠ Be aware of predatory actors trying to impersonate our Support, Community Managers and Ambassadors. Remember we will never reach to you first!

Thank you for your understanding and continuous support 🙏

ETH hits new ATH crossing $4,000 🚀🚀🚀🚀

https://twitter.com/cryptocom/status/1391593136544096257?s=21

DRACO II, Phase 2 of the Crypto.org Chain Roadmap launches on 7-14🚀

✅ Port ETH-based apps & smart contracts to the Crypto.org EVM Chain

💰Particle B launched a $100M Fund for projects building on the Crypto.org EVM Chain

The CRO EVM Fund by Particle B is a $100M Fund dedicated to support projects building on the Crypto.org EVM Chain. At least 100 projects will receive up to $1M.

Apply for funding: bit.ly/3eWLMwv

Fund Details: https://blog.crypto.com/particle-b-accelerator-launches-the-cro-evm-fund/

Attention SHIB community, deposits and withdrawals of SHIB are now enabled on the Crypto.com App.

Deposit now 👉 crypto.onelink.me/J9Lg/6c2d574e

Crypto.com Exchange lists SHIB.
Trade SHIB in USDT pair now.

Sign up 👉 bit.ly/381R0F2

Congratulations van*****@*****com!
🚀 You are the Weekly Lucky Draw Winner of our DOGE Treats Extravaganza!
You have won USD 50,000 + an Exclusive DOGE NFT 🎁

Check out the top 9 winners here with the highest number of DOGE Points: https://blog.crypto.com/crypto-com-doge-treats-extravaganza-weekly-winners-2/

We are aware of an issue where purchased crypto is credited with a delay. Our team is on it, working on a fix that will remove the lag.

https://twitter.com/kris_hk/status/1391722622551871506?s=21

This is now resolved. Thank you for your patience.

https://twitter.com/kris_hk/status/1391756255606185988?s=21

“We identified another scenario which was not covered by the credits processed. We are working through it. We will post an update when the rest of credits are done.

Thanks again for bearing with us.”

https://twitter.com/kris_hk/status/1391929202442604545?s=21

Our extreme levels of traffic over the last few days brought down one of payment infrastructure vendors. The result was that a number of users didn’t receive the crypto they bought.

Rest assured: If you bought crypto with a card in the last few days, you will receive it.

Our team is working around the clock to sort it out — expected ETA for the backfill of these missing credits is 3 hours. It’s a lot of data to go through, that’s why it took so long.

https://twitter.com/Kris_HK/status/1391908680929452037

"The fix has been deployed and all functionality is back to normal.

Scripts backfilling the missing credits are up and running, but it’s a slow process due to multiple checks required. Current ETA to complete it is 24 hours.

Our team is working on speeding it up."

https://twitter.com/Kris_HK/status/1392052051325054977

"Update: current ETA for completion of backfilling missing credits is 6 hours."

https://twitter.com/Kris_HK/status/1392108164573765635

“Update: all missing credits have now been processed.

Thank you for your patience & support.

Onwards! 🚀”

https://twitter.com/kris_hk/status/1392135084602392580?s=21

Have you subscribed for RLY on The Syndicate at 50% off?
4️⃣ hours left to subscribe!

Stake CRO to participate.

Check out the full details here: https://crypto.com/exchange/syndicate/rly-33

ICP is now listed in the Crypto.com App 🔔
Buy ICP at true cost with USD, EUR, GBP and 20+ fiat currencies.

Download the App to start trading ICP now!
👉 crypto.onelink.me/J9Lg/6fd5d39

Details: https://blog.crypto.com/crypto-com-app-lists-icp-utility-token-icp/

Important Notice: We will perform system maintenance for Spot and Margin trading on the Crypto.com Exchange starting from 13 May 2021, 00:00 UTC.

The Crypto.com App will not be affected.

Details: https://blog.crypto.com/system-maintenance-for-spot-and-margin-trading-on-the-crypto-com-exchange/

MIR and TRB are now listed in the Crypto.com App 🔔
Buy MIR and TRB at true cost with USD, EUR, GBP and 20+ fiat currencies.

Download the App to start trading MIR and TRB now!
👉 crypto.onelink.me/J9Lg/6fd5d39

Details (MIR): https://blog.crypto.com/crypto-com-app-lists-mirror-token-mir/

Details: (TRB): https://blog.crypto.com/crypto-com-app-lists-tellor-trb/